Privacy Policy
TRUSTED DELIVERY :
We work with very reputed courier partners in India. They handle shipments with utmost care & deliver within reasonable timelines. At this time, we deliver at 20,000+ postal codes all over India.
The customer will be able to see the status of the order given to him through a text message on his phone.
The order booking message and order number will be sent to the customer through a tax message on their given phone number.
BUYER PROTECTION :
Pay with confidence as your payment will Transfer by Razorpay ( Razorpay has received the final authorisation from the Reserve Bank of India (RBI) to operate as a Payment Aggregator (PA) under the Payment Settlements Act, 2007) to Supplier.
✅Product was not as described.
Note:Just report to us within 72 hours of delivery via email with proper supporting evidence (photos/videos) so that it helps our investigation.
Our Email Id : support@tanneng.in
EASY RETURN & REFUND :
Tanneng assures easy returns and refunds if : You do not receive your Order.
Your Product was damaged in Transit.
The Product you received was different than on the website.
If there was a Quality or technical issue with the Product.
You just need to report the issue to the Tanneng team within 48 hours of delivery via email with proper supporting evidence (photos/videos) to help our investigation. Our email id- support@tanneng.in
QUALITY GUARANTEE :
Products on Tanneng website are sold by TANNENG Brands who have a Reliable market Reputation. We qualify Products & Suppliers after extensive Quality check procedures. In certain cases when we find that the quality standards are not met, we drop those products from our platform.
Company Name : TANNENG ELECTRONICS
EMAIL : support@tanneng.in
PRIVACY POLICY :
Effective Date: 19/09/2024
Introduction
Tanneng Electronics is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.tanneng.in
By using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Website.
1. Information We Collect
a. Personal Information
When you visit the Website, we collect certain information about your device, your interaction with the Website, and information necessary to process your purchases. This may include, but is not limited to:
Name
Billing and Shipping Address
Email Address
Phone Number
Payment Information (e.g., credit card or payment details)
Purchase history
b. Device Information
We automatically collect certain information when you visit the Website, such as:
IP address
Browser type
Time zone
Cookies that are installed on your device
2. How We Use Your Information
We use the information collected in the following ways:
To fulfill orders: Process your orders, deliver products, and provide customer service.
To communicate with you: Send order confirmations, updates, and respond to inquiries.
For marketing purposes: Send you promotional offers, newsletters, or other marketing communications (you can opt out at any time).
To improve our services: Analyze how our customers use the Website to enhance our product offerings and services.
Fraud prevention: Detect and protect against potential fraudulent transactions.
3. How We Share Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party services that help us operate the Website (e.g., payment processors, shipping companies).
Compliance with Laws: We may disclose your information to comply with applicable laws or legal processes.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business transaction.
4. Cookies
We use cookies to collect information, enhance your experience, and improve our Website. Cookies help us remember your preferences, provide a secure shopping experience, and analyze website traffic.
You can choose to disable cookies through your browser settings; however, this may affect certain features of the Website.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of marketing communications.
Request information about how your data is being used.
To exercise any of these rights, please contact us at support@tanneng.in
7. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, with an updated “Effective Date” at the top. We encourage you to review this policy regularly for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Company Name : Tanneng Electronics
Contact Information Mail : support@tanneng.in